Protocols allow people to develop expectations and to feel comfortable within an organization, and from that place of comfort, to develop in relationship.

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The logistics supporting any organization must respect and plan for human requirements.

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Detailed planning is necessary, but soldiers will understand the values under which they operate from the leadership climate already established.

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A focus on what was important as defined by the mission ensured we were neither distracted nor over-scheduled.

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While a close reporting of resources is indeed important, the human element is equal or greater in importance.

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Mission first, people always: a series on the operations order.

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